Ifactor kubra6/23/2023 ![]() Finally, I also consult from time-to-time on interesting projects. At Kubra I am a product manager helping clients and developers deliver communications software for the utility industry. acquisition of iFactor we will be in a position. I also work full-time at iFactor, which was purchased by Kubra in 2016. Already serving 60 percent of the top 25 util- ities in North America. I then began teaching as a Faculty Associate with the Ira A. While working there I completed a Master's of Science in Graphic Information Technology from the Ira A. I stayed there for the next 11 years, working my way up to Manager of Information Systems leading the web development, network & operations team, and the multimedia teams. Then I began working at Arizona State University in 2006 as a web developer for the W. Later I moved out west to Phoenix Arizona. At I specialized in artwork, DeBabelizing, and testing. After college I worked at a ".com" that was the world's largest online supplier of greeting cards. With this free app from Rocky Mountain Power, you can pay your bill, report a power outage. in digital arts specializing in 3D animation and web development. After high school I attended college at Bowling Green State University. ![]() In September 2014, Hearst Magazines acquired 80 percent of KUBRA, a leading provider of digital bill delivery and payment services.I grew up in a small town in Piqua, Ohio. KUBRA is changing the way people interact with their gas, water, waste and electric companies by making payment and outage information available at customers’ fingertips, in real time. KUBRA President and CEO Rick Watkin shares more about KUBRA’s evolution in customer experiences and its recent acquisition of iFactor. Rick Watkin: The nucleus of the idea came from the founder of the business, Tim Conroy. He was selling large printers and inserters, and he realized that they weren’t being used to their full extent. He purchased several machines for himself and began renting them to multiple groups of people, thus maximizing their full capacity.Īs the business evolved, it took on a much broader view. ![]() In addition to printing and mailing invoices and bills, KUBRA began managing financial information by taking a closer look at the data in those invoices. This was 25 years ago, before the Internet became part of our culture. I also work full-time at iFactor, which was purchased by Kubra in. From there, KUBRA developed software and applications to support electronic experiences: electronic delivery of financial information, payments, inbound/outbound voice calls, text messages, emails and alerts. I then began teaching as a Faculty Associate with the Ira A. Out of 60 sectors in the Mergr database, information technology. KUBRA became a ubiquitous interaction network between its clients and their customers. iFactor was acquired by KUBRA Data Transfer on January 4, 2016. I was the eighth employee, and now, with over 500 employees, our purpose remains the same.Ĭan you talk about how KUBRA has evolved over the years? Since our inception, we have always looked at delivering the right interaction to the right person at the right time, every time. Watkin: In the early ‘90s, much of KUBRA’s focus remained on printing communications. Utility companies, such as gas, electric and water suppliers, were printing so many customer communications that they needed to outsource the process to our team.
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